FAQ

How Can We Assist?

HOW DO I GET THE RIGHT SIZE FOR MY LITTLE ONE'S FEET?

Before selecting a shoe size, first refer to the instructions in our size guide. By comparing that to our size chart, you will be able to find the right size for your little one's feet.

WHAT ARE THE PAYMENT OPTIONS?

We currently only accept PayNow via UEN and bank transfer. This is because we are a small local startup and in order to bring more cost savings to you, we have decided with these payment options. Should we grow in the future, we will look into other payment options for you.

WHAT IS YOUR RETURN POLICY?

We know that having comfortable shoes is important to your child's developing feet. Therefore, we will offer size exchanges for shoes bought within 14 days. The shoes must be returned in their original packaging.

Simply follow the steps below:

  1. Drop us an email at theminiwayfarer@gmail.com with your order number and the new size you would like to have.

  2. Mail the shoes back to us (shipping fee will be on you) or make an arrangement for an exchange at Kembangan MRT station.

  3. We will mail you the size you want once we receive the shoes (Delivery fee applies).